Manage your contract for the Fishbeam Cloud and upgrade if you want to save more sites in the Fishbeam Cloud or create more email addresses.
Log in to the Fishbeam Cloud user account to manage your contract. Click on Show contract data.
Here you can see at a glance your booked package, the maximum number of websites and e-mail addresses and the number of booked domains.
Upgrade Your Package
If you are not satisfied with the maximum number of websites and e-mail addresses, you can upgrade your package at Upgrade Options. You will be redirected to the Digistore24 website to complete the upgrade.
You can upgrade at any time. The upgrade will take effect immediately and the already paid billing period from your old package will be fully credited.
If you want to downgrade instead, the downgrade will not take effect until the current payed period ends. We can not refund you any fees already paid. Downgrading is only possible through the Fishbeam Support. Please contact the Fishbeam Support in this case.
Cancellation of the Fishbeam Cloud
You can cancel the Fishbeam Cloud at any time. In this case, your access and all websites remain active until the end of the already paid billing period. We can not refund you any fees already paid. To cancel, click on the Billed by link, then on Ask for payment, I would like to cancel payments and confirm the stop of payments.
After completing the paid billing period, your website will automatically be deleted from the Fishbeam Cloud. Because of thus, please back up all data that you would like to continue using.
Domains are unaffected by the cancellation of the Fishbeam Cloud. These must be canceled separately.
Cancellation of a Domain
You can cancel domains at any time. In this case, the domain remains active during the already paid billing period. We can not refund you any fees already paid. To cancel, click the help link in the confirmation email from Digistore24 that you received when you ordered the domain. Then click on Question for payment, I would like to cancel the payments and confirm the stop of the payments.
After completing the already paid billing period, your domain will be automatically deleted and released for re-registration. If you would like to move the domain to another provider instead, contact Fishbeam Support and we'll get that started.
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